Can I Change My Account User Name?

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Can I Change My User Name?

Short Answer: Sorry, no.

At this time, there is no way to change your username. If you wish, you can create a new account and use the new account from now on, however, you will still have to login to your current account in order to download any products you’ve purchased under that account.

In extremely exceptional circumstances, we can change your user name for you, however, there is a $25 USD fee that applies as the process includes associating all your previous purchases as well as changing the user name and id in multiple areas.

If you have any questions, comments or concerns, please take a moment to visit the online help desk and open a new ticket and I’d be happy to discuss this with you personally.